Effective Date: September 18, 2024
Welcome to Siteculture.co! This page outlines our delivery and returns policy for digital products. Please read the following carefully before making your purchase.
Delivery of Digital Products
At Siteculture.co, we exclusively offer digital products, which are available for instant download upon successful purchase. Our goal is to provide you with seamless access to the tools and resources you need to elevate your brand.
Delivery Process:
- Once your payment is processed, you will receive immediate access to your purchased product(s).
- A download or membership link will appear on the confirmation page, and a copy of this link will also be sent to the email address you provided during checkout.
- Please ensure your email address is entered correctly to avoid any issues with delivery.
- If you do not receive the download link within a few minutes of your purchase, please check your spam or junk folder. If you still cannot locate the download, contact us at support@siteculture.co, and we will assist you.
Returns & Refunds
Due to the nature of our products being digital downloads, all sales are final and non-refundable. We strongly encourage you to review the product details, descriptions, and any preview materials available on our website before making a purchase to ensure that the product meets your needs.
Non-Refundable Policy:
- All digital products are non-returnable and non-refundable.
- Once a digital product has been successfully downloaded, it cannot be exchanged, refunded, or returned.
Exceptions:
We take pride in the quality of our digital products. If you encounter any technical issues with your product, such as a corrupted file or incorrect product delivery, please contact us within 7 days of purchase at support@siteculture.co. We will work diligently to resolve any issues by:
- Providing a corrected file, or
- Re-sending the correct product download link.
However, no refunds will be issued once a download has been completed, as the product is immediately accessible.
Contact Us
If you have any questions or concerns regarding the delivery of your digital products or need assistance with a download, please reach out to us at:
Email: support@siteculture.co
We are committed to ensuring you have a smooth and satisfying experience with Siteculture.co.
