Imagine this —
You feel confident in your online store, with more time to focus on growing your business. Your brand shines, and your Shopify store effortlessly attracts the customers and sales you’ve always dreamed of. Through our refined and straightforward process, we’ll remove the obstacles and technical headaches, making it easy to transform your store for maximum impact and sales growth.
We love starting off with a free, complementary consultation. This gives us a chance to get to know each other a bit better.
During this conversation, we’ll dive into a series of in-depth questions to better understand your business and what you’re hoping to achieve with your project. We’ll also take this opportunity to unpack our design process, brainstorm some exciting ideas for your business.
After our discussion, you’ll receive a thorough proposal that lays out the details of the project we’ve talked about. This document will also highlight any additional services needed to successfully complete the project.
The proposal will be bundled with a contract and information about the initial deposit. Once the contract is signed and the first payment is processed, we can officially kick-start our collaboration.
As we start on our project, our first step is to gather all the necessary materials to bring your vision to life. This begins with a comprehensive kickoff call where we’ll walk you through a detailed task list curated just for you. This checklist will cover everything we’ll need from your end, such as a brand development questionnaire, content forms, a password document, and any other specifics your project may require.
Over the next few weeks before your project starts, your task will be to complete all items assigned to you during the project kickoff.
This is when you will officially select your favorite template to base your website from.
Once your content has been submitted, we will review everything and provide feedback on how to improve your content if necessary.
The draft website design includes all copy, content, images, colors, fonts, layouts, etc. for your review. At this time you may request revisions.
Your website and branding documents will be completed and ready to launch on Monday.
We will send along a training video and document showing you how to use your new website. We will collaborate a plan for go-live the following week.
Congratulations! Your new web presence is complete. We will be available for tech support the week following your website launch.
They see my vision of wanting a unique product on the market that reflects my European flair. “
The base package for a blog includes a homepage, about page, blog post page, blog archive page, and a contact page.
Once you’ve signed your contract, we’ll send over an invoice to secure your spot on our project calendar. You have the option to pay for the entire project upfront, which comes with a 5% discount on your total investment. Alternatively, you can choose to break down the total into two or three equal monthly installments.
If something comes up and you need to hit pause or reschedule your project, we totally understand. However, please note that an additional 5% of your total project investment will be charged. This is because we carefully plan and schedule our projects to make sure we’re giving each one our all. Changing the schedule can disrupt our workflow.
As for late fees, we’d hate to have to charge you extra. But if a payment is late for any reason, an additional fee of 5% of the invoice total will be charged for each month it remains unpaid.
At the beginning of our collaboration, we’ll dedicate a substantial portion of our time learning about you, your brand’s unique strengths, and your business’ specific requirements through a comprehensive onboarding questionnaire.
To ensure your project remains on track, we require that all client tasks (including submission of images) be completed by the assigned deadline. Therefore, it’s crucial to carefully note all instructions sent via email.
Please be aware, if you are unable to complete your tasks on time, we will need to extend your project timeline and a rescheduling fee will be incurred.
Your project kicks off on the first Monday of your scheduled intensive, where you’ll receive an email with the schedule and necessary details. Over the course of three weeks, we work efficiently so you won’t feel the pressure of being heavily involved during your normal working hours.
Our process involves video presentations and digital feedback forms to ensure the project fits into your schedule without overwhelming you.
We ask that you allocate some time on the first and second Tuesdays of the intensive to review progress and provide feedback.
The intensive phase concludes by the third Friday at 12 pm EST. Just as a heads-up, any work required beyond this point, either due to late responses or additional requests beyond the original contract, will be billed on an hourly basis.
Yes, all platforms require a hosting fee. We offer managed WordPress hosting and support for $33/month. You are welcome to use our hosting or host your website elsewhere.
If your website is built on Squarespace or Showit, there are other fees for those platforms as well.
For inquiries or more details, feel free to email us at support@siteculture.co, or use the contact form below.
